I always learn something when I teach a marketing class. It happens every single time! Recently I had the privilege to speak at the Auto Tech Expo, presented by Auto Wares in Schaumburg, Illinois and Grand Rapids, Michigan.
Tim from The Muffler Shop shared with me that one of the best things he does for all of his customers is leave a gift in their cars after service. The gift is a cone of popcorn! He orders it from www.popcornopolis.com. He says his customers tell him that whatever the cost of the service or repair, this free gift makes them so happy.
Phillip from D & H told me that he always tells his customers that he and his crew stay up-to-the-minute when it comes to auto repair so they can know they are getting the very best service and repair. When he comes to any training event, he always gets his picture and that of his staff taken and shares it on Facebook. He says his customers like to see them “learning in action.”
I just had to share these fun ideas with you, my readers, in case you would like to try them! I got Tim and Phillip’s permission to do this!
If you do some different things and would like to share, please let me know!
Thanks and happy spring!
News Works Marketing