Business owners and/or service advisors often must set the tone for their business day. If you are in the front-line servicing customers, you deal with all sorts of personalities. Some days, you may feel a bit stressed and anxious and you aren’t exactly sure why. I got to thinking about this recently when I was having a conversation with someone about how to deal with negative people. They were wondering why people in general seem so negative lately.
We concluded that people could subconsciously become negative due to many factors; like waking up to the news on the alarm clock/radio each day. The news is rarely good in those few minutes, and one’s head starts to be filled with negative vibes then and there. What can you do to make life better for these negative folks you deal with? You have to try to be the positive force. It isn’t always easy but greet each one with a smile and hopefully your good attitude will spread and push out the bad attitude. Smile when you talk on the telephone, too. It really does make a difference.
I also find counting my blessings helps me feel positive and I have much to be thankful for, including all of you. I appreciate you more than I can say!
I hope you all have a wonderful Thanksgiving!
News Works Marketing